Guest WiFi for Hospitals & Healthcare
Calm connectivity when it matters most.
Finding a ward is hard enough without a login screen — POPIA-compliant WiFi over the access points you already own — from the team behind 430+ South African venues. A visitor is welcomed in their own language, auto-selected from more than 25 languages, before they've even found reception. Guest and visitor traffic stays isolated from clinical and administrative systems on its own separate, priority lane. And the same login can do more — the desk no longer repeats the same check-in questions.
What are you here to solve?
Four ways into hospitals & healthcare. Pick the one that sounds like your week.
The ward-to-waiting-room WiFi Purple already proves
At Croydon University Hospital, Purple's wayfinding saved roughly £1.2 million and around 80,000 staff hours. At Queen Elizabeth Hospital, 60,000 logins in the first year — even among elderly patients — justified the investment on its own.
A welcome in the visitor's own language
The captive portal auto-selects from 25+ languages per device. A visitor who speaks little English isn't stuck at the door before they've even found reception.
Staff sign in with the account they already have
Passwordless access syncs to the hospital's own directory — Entra ID, Google Workspace or Okta. It's the same mechanism VCU Health runs as Staff WiFi, and access ends the day the contract does.
Every device finds its own way
Purple's Location Analytics has powered named wayfinding deployments at Croydon University Hospital and Sarasota Memorial. It turns "where is the ward" into a route from the access points already covering the building.
Clinical systems stay on their own lane
Guest and visitor traffic runs isolated from clinical and administrative systems. iPSK can give a department or a residence its own private network bubble, the same mechanic Purple has referenced at University Hospitals deployments.
Filtered, family-safe browsing in shared spaces
Shield blocked 241,000 threats and 403,000 sites in a single week at one of the UK's largest NHS hospitals, with no hardware change.
And the same login can do more than connect. Step inside for ten seconds.
The ten seconds your visitor never notices.
A first-time visitor connects, in their own language.
The portal greets them in one of 25+ languages, auto-selected by device — the login itself is often the easiest part of finding a ward.
A returning patient, recognised — and pointed the right way.
Recognised via SecurePass, not re-asked. Beyond can wire that connection to the appointment system, so the desk isn't repeating the same check-in questions on every visit.
A new staff member's access switches on by itself.
WiFi access provisions the moment the hospital's own directory adds them, and ends the day the contract does. No shared password, nothing for IT to remember to switch off.
Your visitor never noticed the tech. Your team never lifted a finger.
A visitor guided in their own language, a returning patient recognised without re-registering, and staff access that provisions and revokes itself — over the hardware already on the wards.
Deployed, integrated and supported on the ground
Beyond runs and supports live WiFi estates across South Africa — deployed, integrated and kept POPIA-compliant on the ground, not from a call centre in another timezone. Your hospitals run on the same team that keeps 430+ venues online.
Across our estates we've delivered 11.9M+ guest logins and 1.9M+ POPIA-compliant opt-in records — first-party data that turns a login into a relationship.
Built on Purple — the platform trusted by some of the world's biggest brands, proven across 80,000+ venues in 90+ countries. We make that foundation yours.
What Beyond adds with your patient systems
The visitor who doesn't know the building
Beyond can wire the connection to the hospital's own department directory. The welcome can name the ward and point the general direction to it, in the visitor's own language.
The returning patient
Recognised on return via SecurePass, not re-asked. Beyond can wire that reconnection to the appointment system, so the desk isn't repeating the same check-in questions on every visit.
The new staff member
WiFi access provisions the moment the hospital's own directory adds a new starter, and revokes itself the day the contract ends. No shared password, nothing for IT to remember to switch off.
The estates team
Beyond can route a fault reported from a ward to the estates team with the location attached — a leak handled before it affects a patient area.
A short survey, not a long complaint
After a visit, Beyond can trigger a short survey through the same login. It's the mechanism behind Purple's response rates of up to 97%, so a bad experience can reach the ward manager before it reaches a review site.
Your patient administration system, your clinical network and the access points already on the wards all stay. Beyond wires into what's there — nothing clinical is touched, and nothing is ripped out.
Where this venue fits
Connect
- Branded captive portal in 25+ languages
- Frictionless entry on hardware you own
- Network health & coverage analytics
Capture
- Guests choose to share their details — and mean it
- Verify — the digital bouncer that blocks fake emails
- Sync to 400+ CRMs (Salesforce, HubSpot, Zoho)
Engage
- SecurePass frictionless auto-connect
- Location & time-triggered journeys
- Insight Surveys — Engage only
Power-Ups for this venue
Bolt-on licences that switch on more without a new platform:
- AI Shield
- Insight Surveys
Where to go next
The Purple features underneath
Private Room Networks (iPSK)
One WiFi key per room — private from the neighbours.
Unified Accounts
Login once, connect everywhere.
Location Analytics
Google Analytics for the real world.
Data Sovereignty
Your venue's data, where your rules say it lives.
Professional Services
We deploy it, integrate it, and keep it running.
Frequently asked
Is guest WiFi safe to run alongside clinical systems?
Yes — guest and visitor traffic runs isolated from clinical and administrative networks on its own segment. iPSK can wall off a department's own devices from the rest of the building.
Can visitors get directions in their own language?
Yes — the portal auto-selects from 25+ languages per device. Purple's Location Analytics has also powered named wayfinding deployments, including at Croydon University Hospital and Sarasota Memorial.
Does staff WiFi tie into our own directory?
Yes — passwordless access syncs to Entra ID, Google Workspace or Okta, the same mechanism running as Staff WiFi at VCU Health. Access ends automatically the day a contract closes.
Can it filter unsafe content in waiting areas?
Yes — Shield blocked 241,000 threats and 403,000 sites in a single week at one of the UK's largest NHS hospitals, with no hardware change.
Do we have to replace our patient systems or network?
No. Beyond wires into what you already run, over the access points already installed.
Others on the same thread
See a visitor guided, and a new starter provisioned by itself.
Book a 30-minute walkthrough and leave with a mapped rollout for your wards, your directory and your visitor welcome.